Quality Manager SAP/Special Projects

The Corporate Quality Manager- Special projects is responsible for executing a variety of quality focused projects focused on improving data collection capabilities, measurement systems, product enhancements, and overall visibility of leading/lagging quality indicators.  This position will be the subject matter expert for all quality transactions and processes within our ERP system.

Reports to: Quality Leader, Doors Engineering Center of Excellence (COE)

Span of Control: Doors enterprise-wide special projects (quality focused).

Quality

• Increase quality competencies by providing leadership and training to the manufacturing teams on quality tools and systems.
• Establish and maintain robust Supplier Quality practices within the plants including improved incoming receiving inspection and supplier quality improvement programs.
• Subject matter expert for Doors QMS deployment across all value streams.

Strategy

• Be a key member of all new product deployment initiatives and ensure DFM and DFSS tools are used during the development process.
• Subject matter expert for all ERP quality related transactions at the plants. Develop training material as needed for quality related tasks within the ERP system.

Execution

• Lead improvement projects in the plants utilizing Six Sigma tools to reduce scrap/rework through improved process control and mistake proofing methods.
• Works with the plant quality teams to complete failure analysis investigations and resolve customer complaints using Six Sigma problem solving methodologies.
• The job could require up to 75% travel to locations to lead improvement projects, perform audits, and help train employees.

• Bachelor’s degree from an accredited institution is required or a minimum of 10 years in the quality field.
• 2 – 4 years of experienced project management and proficient in all PMP tools and techniques. PMP certification is desirable.
• Skilled in using and training quality tools (i.e. Ishikawa Diagrams, 5-Whys, 8D, Gage R&R, FMEA, SPC, etc.).
• 2 years of Six Sigma Experience (Green belt or Black belt certification is preferred).
• Proficiency in the use of Minitab (or other statistical software) is required.
• Skilled in the use of Design for Six Sigma (DFSS) and Design for Manufacturability (DFM) methodologies.
• ERP system implementation experience is required.  SAP experience is desirable.
• Basic product & process knowledge in door, particle board, or MDF manufacturing is especially desirable.
• Experience with ISO9000 quality system requirements is desired.

• Experience in development and leadership of quality teams.
• Drives results by influencing and guiding leaders across the organization. 

• Extensive knowledge of all fundamental quality and six sigma tools.
• Customer Centric Approach.  Has an external understanding of the customer’s value chain as well as propensity to start with the value creation for the customer first in all problem solving or idea generation.
• Naturally connects and builds strong relationships with others, demonstrating strong emotional intelligence and an ability to communicate clearly and influence at all levels of the organization.
• Ability to persevere in the face of challenges and exhibit a steadfast resolve and relentless commitment to higher standards.
• Inspire trust and followership in others through compelling influence and driving results.
• Strong communication (written/verbal) skills. Ability to communicate complex technical topics clearly across various audiences including customers.
• Customer Service and Product Quality focused.