AR Analyst - Glass Reinforcements, North America and EMEA
Columbus, OH, US
Owens Corning’s glass reinforcements (GR) business is a leading global provider of solutions matching the differentiated needs of the growing composites industry. Leveraging a powerful combination of material science, manufacturing excellence, and deep market and customer knowledge, the GR business provides sustainable, customer-centric solutions for the global wind, building and construction, thermoplastic compounding, and composites specialty markets.
Earlier this year, Owens Corning signed a definitive agreement to sell the GR business to Praana Group, an India-based firm operating a portfolio of companies primarily serving industrial sectors including specialty chemicals and fiberglass reinforcements for composites. The transaction, which is expected to close by the end of 2025, will position the GR business to further leverage its strong positions in key regions and applications as a core element of Praana’s growth strategy. The path ahead promises to be dynamic, providing exciting opportunities for our 4,100 employees across 12 countries. We are committed to building on our proud legacy as a pioneer in the composites industry and taking advantage of new opportunities to redefine the future and grow and thrive with Praana and our customers.
PURPOSE OF THE JOB
In this AR Analyst role, you will be responsible for protecting the company’s assets by managing the North America & EMEA customer portfolios while operating in a business exposed to credit risks. This role requires the ability to diligently navigate between cash collection and order release management, while developing strong knowledge of your customers and getting familiar with Glass Reinforcements businesses, products and commercial strategies.
The position reports to: Regional Credit Leader
Span of Control: Individual Contributor
JOB RESPONSIBILITIES
Knowing the Stakeholder and their strategies
- Build relationships within the Treasury organization, cross-functionally, and with key internal and external stakeholders
- Understand the strategic direction of the business and execute functional strategies to support and enhance business results
- Maintains the relationships with our customers and understands what it takes to ensure their success
Executing the Strategy
Accountable for reducing delinquency for assigned accounts aligned with set financial objectives, specifically:
- Collection of past due balances, while maintaining a follow up system with notes, in accordance with established goals
- Independently handle all the tasks related to customer’s portfolio (order release, follow-up with sales team on business volumes, A/R monitoring)
- Customer/Supplier/Operations escalation management
- Develop action plans collaboratively with credit leader and sales teams to maximize results and mitigate risk
- Effective escalation of customer issues to credit leader and leadership teams with timliness
- Collaborate with credit leader to deliver insightful management reporting
- Participate in cash forecasting for business units and customers supported
- Analyze cash discount deductions for resolution; collect as appropriate
- Maintain compliance with required internal controls and policies
Developing Talent
- Invest in personal growth and development, clearly focused on self-learning
- Capture the value of continuous learning and ongoing development opportunities
JOB REQUIREMENTS
MINIMUM QUALIFICATIONS
- High School Diploma; bachelor degree desired
- 2 years of customer experience with accounts receivable, collections, or cash application
- Excellent verbal and written English communication skills; Spanish preferred as a second language
EXPERIENCE
- Working knowledge of Mircosoft Excel, SAP or other ERP software
- Knowledge of billing procedures and collections techniques
KNOWLEDGE AND ABILITIES
- Financial and business acumen
- Effective collection techniques and negotiation skills
- Tenacity and drive for results
- Strong analytical, quantitative, and organizational skills with the ability to identify trends in data and drive to root cause
- Customer focus and strong business rapport
- Effective time management and prioritization skills
- Attention to detail
- Strong curiosity and ability to challenge and test the status quo
- Judgment and decision making – recognizes issues, problems or opportunities and determines whether action is needed
- Accountable and demonstrated integrity
- Creativity – strives for continuous improvement in business processes and results
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About Owens Corning
Owens Corning is a residential and commercial building products leader committed to building a sustainable future through material innovation. Our products provide durable, sustainable, energy-efficient solutions that leverage our unique capabilities and market-leading positions to help our customers win and grow. We are global in scope, human in scale with more than 25,000 employees in 31 countries dedicated to generating value for our customers and shareholders and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2024 sales of $11.0 billion. For more information, visit www.owenscorning.com.
Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.
Nearest Major Market: Columbus
Nearest Secondary Market: Dublin