TI Key Account Manager

Title: Key Account Manager

PURPOSE OF THE JOB

The Key Account Manager for Technical Insulation will be responsible will be accountable for ensuring profitable growth of select strategic accounts (Key Accounts) including Key Growth Accounts (KGAs). This position reports to the Channel & Service Excellence Leader. This position will be responsible for local support, strategy and commercial leadership of strategic direct customers located in the region to deliver growth objectives.

The successful candidate must possess the ability to think strategically, have a proven track record of complex account management and demonstrate progressive thinking to anticipate the impact of changes in the competitive landscape (including macro market factors) and the supply chain.

This role will support strategy implementation with focus on North America. Strong planning & organizing skills, the ability to communicate effectively, build relationships and work well in a highly matrixed organization are essential. 

Reports to: Channel & Service Excellence Leader

Span of Control: Individual Contributor

JOB RESPONSIBILITIES

• Work with customers and key business constituents, to understand and communicate risks and opportunities facing both Owens Corning & customers.
• Lead efforts at Key Growth Accounts to identify differential value projects and work with a cross functional Owens Corning and customer team to deliver differential value and leverage that value to gain increase in gross margin and share of wallet from the customers.
• Lead the Owens Corning team during the negotiation and implementation of pricing agreements and strategic supply contracts.
• Deliver key sales objectives in support of the overall business objectives: including EBIT, revenue and volume targets.
• Identify and align on value opportunities with a focus on value chain / Total Cost Out Framework with strategic customers.
• Build relationships throughout the customer’s organization that are ‘Broad and Deep’: (Leadership, Commercial team, Business Development, Operations, Engineering, Purchasing)
• Understand thoroughly the strategy of other key customers, including but not limited to:
• Growth goals (acquisitions, market growth)
• New applications
• Own the development of key account communication & plans, coordinating with local Owens Corning regional sales and business partners around the globe.
• Forecasting of product and regional locations demand to optimize margins and provide visibility to forecast accuracy.

JOB REQUIREMENTS

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree required
• Minimum 3 years of previous commercial experience; 5- 7 years (preferred)
• Previous key account management experience preferred

KNOWLEDGE, SKILLS & ABILITIES:

• Applied Knowledge, Business Acumen
• Sales Ability/Persuasiveness
• Drive for Results
• Building Trust/Operating with Integrity
• Communication & Teamwork
• Executive presence and ability to communicate at executive level

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