Director-Insulation Supply Chain

Director, Supply Chain – Insulation will provide broad leadership for all aspects of the supply chain across the $3.8B platform, including customer service. The Director, Insulation Supply Chain will formulate and drive the strategic vision for the Insulation Supply Chain and Customer Service organization and provide leading-edge functional expertise to meet required customer service expectations while achieving business targets on working capital and enterprise value creation. Specifically, this role develops and manages strategies and processes for order management, inventory replenishment and balancing of supply and demand for the Insulation segment, as well as efficiently managing multi-channel logistics strategies. The Director will not only ensure reliable service and cost performance but will also act as a transformation leader shaping the next generation of digital, data-driven, and agent-enabled supply chain and customer service capabilities across the enterprise. 

The Director, Insulation Supply Chain, will play a critical role in steering the global Insulation Supply Chain strategic portfolio driving measurable successes across the following KPIs: 

1. On-Time Delivery (to Request and/or To Promise) 

2. EBIT and Working Capital performance 

3. S&OP Process Adherence 

4. Demand Forecast Accuracy 

5. Production Attainment Rate 

6. Inventory Quality including Finished Goods Days Inventory on Hand (DOH), Slow Moving and Obsolete Inventory (SMOI) and Blocked Stock  

7. Digital adoption & process automation (touchless orders, decision-intelligence adoption) 

8. Enterprise value creation through network and logistics optimization 

This role will receive input and buy-in from internal constituencies, as well as customers to improve performance and the effectiveness of the supply chain organization and has a critical role in achieving market differentiation and “easiest to do business with” recognition. As the senior-most supply chain executive within Insulation, the Director, Supply Chain is an integral leader in executing the strategic direction of the businesses and creating and realizing business synergies that deliver shareholder value. The position collaborates closely with functional leaders in Sales, Manufacturing and Finance at both the corporate and segment levels.  In addition, he/she will work with peers in Distribution & Warehousing, Logistics, Procurement, and Customer Service. Having a true “voice at the table" the Director is also a member of the Insulation Global Operations Team. 

This position reports to the Vice President, Insulation Operations and Supply Chain, with a dotted line to the Enterprise Supply Chain Director.  The role is normally based at company’s global headquarters in Toledo, Ohio.              

JOB RESPONSIBILITIES  

PROFESSIONAL EXPERIENCE  

The ideal candidate will be a seasoned executive with 20+ years of professional experience and a proven track record of applying creative/innovative and integrated strategic supply chain solutions in a matrixed, global organization with diverse customer and/or product channels with distinct service level and supply chain requirements. Experience with building materials is not required though it may be viewed as a significant plus (as is any make-to-order product or conversion/process manufacturing experience). 

Walking into the position, the Director, Supply Chain will be joining a stable and cohesive team of seasoned and knowledgeable supply chain and customer service leaders. It will be incumbent upon him/her to contribute to immediate and effective relations through interactive communication, exchanging ideas and fostering an environment of teamwork and respect. The Director, Supply Chain will be the key interface between the supply chain function and the business and will be expected to partner and build relationships with senior management.  Ideal candidates will have a track record of operational improvement at companies recognized as best-in-class in supply chain management and must demonstrate a hands-on, low ego, energetic, accountable and hardworking management style. It is paramount that the candidate is capable of driving change management initiatives and influencing broad organizations. The successful candidate should have a customer-focused approach to Supply Chain management, which supports growth and innovation, and which will require enhanced communication and cooperation. He/she should enjoy being measured and take pride in their personal impact on a company’s bottom line. The ideal candidate will be a self-starter capable of making good decisions, must have a track record of successfully managing people and processes, and demonstrate success in supply chain systems and planning. 

In addition, certain personal attributes and critical success factors will be necessary components of the successful candidate's background: 

• Translate business strategy to effective execution and outcomes. 

• Customer focused or “outside-in” experience/approach to supply chain management. 

• Outstanding functional expertise; ability to communicate the value proposition of the supply chain organization as a commercial asset. 

• Natural leadership skills; “edge” and gravitas; ability to influence and create followership. 

• The highest ethical and moral standards. 

• Vision; ability to assess organizational capability; strategic with the ability to articulate both short and long-term (three-year) plans. 

• People development skills. Ability to build organizational talent and develop a world-class supply chain team by mentoring/coaching, rewarding high performance and skill development. Provide people development and learning opportunities that support growth and career development. 

• Expertise in Supply Chain systems, policies, processes and procedures to achieve world-class, integrated supply chain performance. Provide leadership and direction to implement Supply Chain tools and processes. 

• Knowledge of manufacturing processes, material and production control, material specifications, Total Productive Maintenance (TPM) and Continuous Improvement techniques/ Kaizen and Kanban principles, Six Sigma, buying and vendor selections and certification guidelines. 

• Metric-oriented with strong analytical skills and the ability to comprehend broad sets of data (especially financial); technically astute and demonstrated history to act on analysis and drive impactful results. 

• A change agent; self-confident; self-motivated with a strong bias for action and inspiring others to do so. 

• Possess the ability to interface up and down the highly matrixed organization. 

• Excellent oral and written communication skills. 

• Support enterprise-wide transformation initiatives, in alignment with OC’s central supply chain transformation office. 

• Champion the adoption of advanced analytics, agentic AI, and digital twin modeling to improve forecasting, planning, and execution. 

• Serve as a thought leader for supply chain innovation, benchmarking against best-in-class and positioning OC as an industry leader. 

JOB REQUIREMENTS 

MINIMUM QUALIFICATIONS: 

• Bachelor’s degree in supply chain management, engineering, business or other related field; MBA preferred 

• 20 years of professional experience and a proven track record of applying creative/innovative and integrated strategic supply chain solutions in a matrixed, global organization with diverse customer and/or product channels with distinct service level and supply chain requirements 

EXPERIENCE: 

• Demonstrated experience in competitively driving results 

• International experience: working in a large, highly matrixed organization that includes managing global resources in a dotted line capacity   

• Application of principles of six sigma and TPM principles 

• Operational knowledge of Sales & Operations Planning (S&OP) process including demonstrated success in leading S&OP improvements across a demand/supply network 

• Leading Supply Chain operations in a multi-plant manufacturing and distribution environment  

• Excellent communications skills across varied levels of the company including facilitating and influencing senior Leadership 

• Ability to assimilate complex and iterative demand scenarios in a speedy, efficient manner 

• Demonstrated experience developing data and analysis to improve business results 

• Proven experience in developing others; teaching and educating/growth and development of team 

• Proven record of leading large scale transformation programs 

• Demonstrated ability to blend strategy and execution shaping long term vision while delivering measurable near-term value 

• Track record of technology enablement: ERP, AL/ML forecasting, decision intelligence, agentic AI 

KNOWLEDGE, SKILLS, ABILITIES: 

• Strong stakeholder and relationship management; ability to influence others through effective communications and working relationships across diverse functions and businesses 

• Strong commercial and business acumen 

• Demonstrated analytical ability accompanied by superior presentation skills 

• Demonstrated ability to think strategically and execute strategic directions 

• Demonstrated ability to manage and control costs 

• Ability to understand and apply the external customer view and service and value implications of our actions 

• Deep and broad supply chain management skills 

• Expertise in change management influencing adoption across matrixed organizations 

• Understanding of agentic AI, decision intelligence, and digital twin concepts as applied to supply chain 

• Ability to translate innovation into scalable business value, balancing experimentation with disciplined execution 

• Strong enterprise collaboration skills, working across BUs to capture synergies.  

• Business System Skills including SCM, SAP, Microsoft Excel, Access and PowerPoint 

• Ability to travel domestically and internationally 

• Broad operating style, ability to adapt across cultures, environments and styles 

• Forward thinking leadership, including motivating, leading by example, and encouraging teamwork and effective communication; self-aware, reflective and open to feedback