Operations Manager

The Operations Manager is responsible for all aspects of the safety, quality, cost, production, and employee engagement for the Ridgeview facility in Duncan, SC. This position is accountable for a multi-shift operation and plays an integral role in the establishment of a strong and sustainable safety culture. This role must demonstrate leadership across department boundaries to safely produce a quality product, at the lowest possible cost, while maintaining safety, environmental, and policy compliance. This role has responsibility for all areas of production at our manufacturing facility. The person in this position helps to implement organizational strategies, standards, and practices to achieve best-in-class performance in the following areas:

• Safety – our employees live injury-free lives
• Talent – our employees own the success of the business
• Quality – we produce zero defects or failures to customer requirements
• Environmental – we operate with zero non-conformities and zero waste streams
• Cost – we are the competitive cost leader

Join an organization that believes that every employee owns a piece of our bold growth goals and ultimate success. We are a market-leading innovator that has placed on the Fortune 500®. Owens Corning is devoted to delivering sustainable solutions across our three business segments while striving to ensure our people and products make the world a better place. We take pride in having an inclusive and diverse workplace with employees around the globe.  A holistic sense of community exists across our entire organization as our talent grows globally. We are a company that fully recognizes the importance of paving a path to a sustainable and safe enterprise through investing in our people. Our desire to make an impactful difference in the world flows from top down to all levels of the organization. By being a company that instills pride within every employee, we aspire to build market-leading businesses; global in scope - human in scale.

Reports to: Plant Leader

Span of Control: One Production Supervisor direct report and approximately 30 primary employees of which 12 are indirect

Champion an Unwavering Adherence to Safety, Health, and Environmental Standards

• Ensure a safe and secure work environment for all employees, contractors, and visitors through strict adherence to OC safety policies and procedures.  
• Drive continuous improvement in the areas of safety and 5S through the effective engagement of the operations employees.
• Be committed to the principles of environmental and product stewardship.
• Allocates resource requirements and investments required to achieve zero injuries, including systems, focused programs and leadership.
• Ensures a clear and effective measurement system is followed and used to drive results; rewards and celebrates safe behavior and achievements; ensures accountability.
  
  

Provide Operations Leadership to Ensure Product Quality

• Partner with the local team to clearly understand customer needs and constantly meet/exceed customer expectations.
• Provide leadership to all manufacturing process areas to ensure quality standards are upheld.
• Develop and manage quality and product measurement systems to provide a consistent quality product.
• Build an environment that develops and improves serving our customers.
• Lead the AM Pillar of TPM, ensure all KPI and KAI goals across all production areas are met, and assist other pillars as needed.
• Identify and drive continuous improvement efforts through standardized work to cut cost and improve productivity and quality.
• Set clear and measurable performance expectations, in line with plant goals; proactively analyzes and manages all related operations performance metrics.
• Effectively communicate goals and objectives.
• Assign and coordinate the work in a manufacturing department through the self-directed teams.
• Prepares budgets relative to capital expenditures, manpower, production, inventory, and space forecasting necessary to meet customer demands.
• Operate with zero environmental non-conformities to applicable company, government, and regulatory policies.
  
  

Lead, Coach, and Develop the Team to Achieve Operational Excellence

• Effectively assess, develop, and manage the talent on the Operations team.
• Coach direct reports to drive performance and accountability in a manner that will garner credibility and respect.
• Establish and sustain standards of performance across all shifts.
• Maintain documentation, track, counsel, and execute coaching and corrective action when performance issues occur.

Work Collaboratively Across Departments and Functions

• Partner with peers, site resources, and functional support to gain an in-depth understanding of all aspects of the plant’s processes and then work together to achieve the plant’s goals and objectives.
• Drive alignment between plant departments.

Embrace the Role of a Change Agent

• Identify areas where change is needed, articulate a case for why the change is necessary, align the team on a proactive and strategic change plan, and lead the execution of that plan.

Develop and Maintain an Effective and Positive Employee Relations Partnership

• Demonstrate the commitment for building a high-performance workplace environment that nurtures and facilitates open communications, employee engagement, and the value of diversity.
• Develop effective and mutually beneficial partnerships with primary workforce continuously improving employee engagement characterized by mutual trust, open communications, teamwork, and recognition.
  
  

JOB REQUIREMENTS

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in engineering, business, or related field
• 5-7 years manufacturing leadership experience or equivalent applicable experience
  
  

PREFERRED EXPERIENCE:

• Knowledge and understanding of CNC machining
• Demonstrated ability as an Operations Leader
• Experience with TPM deployment and sustainment
• Experience with Lean Six Sigma, Continuous Improvement
• A history of hiring, growing, and promoting talent within the organization

KNOWLEDGE, SKILLS & ABILITIES:

• Passion for safety and customer service
• Strong leadership skills with the ability to motivate and rally a team around a shared goal
• Results oriented
• Strong change management skills
• Resiliency to overcome challenges
• Strong process, business, and financial acumen
• Ability to make decisions in a stressful environment
• Effective verbal and written communication skills
• Computer skills
• Creating and implementing strategic operational plans

About Owens Corning  

Owens Corning is a residential and commercial building products leader committed to building a sustainable future through material innovation. Our products provide durable, sustainable, energy-efficient solutions that leverage our unique capabilities and market-leading positions to help our customers win and grow. We are global in scope, human in scale with more than 25,000 employees in 31 countries dedicated to generating value for our customers and shareholders and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2024 sales of $11.0 billion. For more information, visit www.owenscorning.com. 

Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.