Technical Engineering & Quality Leader

The Technical Engineering & Quality Leader is responsible for leading process optimization efforts while leading a team of engineering salaried direct reports as well as organizational responsibility for multi-process focus for maximized productivity. This individual creates plans, strategizes, and evaluates quality assurance process through examining the systems, measures, and statistical techniques. S/he will ensure process optimization, TPM tool utilization, successful glass chemistry, reduction of waste and implementing engineering solutions for long-term proactive success. This position is a member of the Plant Natural Leadership Team (NLT). 

Jackson is part of Owens Corning’s North America Nonwovens business and manufactures glass reinforcements and non-woven building materials used to create a diverse platform of components. This position has 5 salaried and 5 hourly direct reports and 8 hourly indirect reports. The plant has 220 employees.

Reports to: Plant Leader, Jackson Plant

Span of control: (5) Process Engineers

Benefits of Working at Owens Corning:

• 68 Consecutive years as a Fortune 500® Company
• $9.7 Billion in 2023 Sales Revenue
• Presence in 30 Countries with 18,000 employees  
• Health and Wellness Opportunities
• Adoption and Family Assistance- OC is committed to helping employees in their endeavor to build a family, including financial assistance for adoption and surrogacy
• Employee Stock Purchase Plan (ESPP) provides U.S. employees the opportunity to purchase Owens Corning stock at a 15 percent discount every six month
• Parental leave- Four weeks of paid time off for all new parents; this includes both mothers and fathers at the time of birth or the adoption of a child
• A rebate program that allows employees to receive a rebate of up to $2,000 every four years for purchases of OC’s wide range of products for new construction or home improvement

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Responsibilities:

 Lead safety and security for an injury free work environment

• Ensures a culture which enables a safe and secure work environment for all employees, contractors, and visitors.
• Shows passion and care for our people and leads from a place of “safety and” the other objectives of the business with a focus on safe behaviors and choices.

• Ensures that all control plans, work instructions, and other procedures related to the technical operation of the production lines ensure the safety of employees.

• Ensures a clear and effective measurement system is followed and used to drive results; rewards and celebrates safe behavior and achievements; ensures accountability.

Support the facility through a Total Productive Maintenance (TPM) operating system targeting:

• Zero injuries
• Zero defects
• Zero losses

Know the business and our customers

• Has the responsibility to ensure customer satisfaction is paramount in designing, implementing, and maintaining processes and quality systems.
• Identifying, understanding, and teaching others the critical product characteristics required to provide our customers with a quality product.
• Developing and implementing procedures and systems to ensure products consistently meet or exceed customer expectations.
• Supporting experiments or trials for new and existing products to ensure they meet customer’s fitness for use.

• Responsible for investigating all customer complaints, determining root causes, implementing corrective actions, and communicating with the customer.

Technical Excellence and Process Optimization

• Identify, lead, and implement process development improvements and new process developments utilizing TPM methodology at all times.
• Leader of Focused Improvement (FI) Pillar responsible for providing direction for process improvement projects
• Participate in the scope development and execution of all major projects, including rebuilds, to ensure safety, performance, schedule, and cost goals of the projects are met or exceeded utilizing EM principles and MOC.
• Set clear and measurable expectations in line with plant goals; proactively analyzes and manages all relative performance metrics.
• Share accountability for successful delivery of all aspects of the plant operating plan with other plant leadership team members
• Effectively communicate objectives holding people accountable to deliver results.
• Actively drive understanding of customer requirements and the relationship to plant process variables to ensure products always meet the customer Fit For Use.
• Develop, evaluate, improve, and document manufacturing processes / controls utilizing TPM methodology.
• Demonstrate the ability to develop and meet key milestones, to work and communicate effectively with people at all levels within the organization, and to technically contribute to the development of the process solutions.
• Applies statistical methods/data analytics to estimate future manufacturing requirements.
• Coordinates and utilizes OC NW Center of Excellence (COE) to insure proper sharing of best practice and utilization of technical expertise.

Lead and Develop Talent

• Create an environment where talent is developed, and full potential is realized.

• Ensure a positive, creative, diverse, and collaborative work environment where employees own the success of the business.
• Actively participate in talent reviews as well as invest in the growth and development of self and others to achieve sustained success.

• Assist the Plant Leader with other duties as required.

Development and Execution of Strategy

• Develop scope & budget for growth initiatives.
• An analysis of investment execution risks and their potential impact on the business segment results and the definition of a mitigation plan which addresses the risks with identified actions.

• Develops and leads the contracting and execution strategy for large / complex CAPEX projects.
• Identifies and evaluates new technologies.
• Environmentally friendly production processes that minimize the environmental footprint of the facility
• Cost effective production processes that allow OC to effectively compete on the marketplace.

Job Requirements:

 Education:

• Bachelor’s Degree required in Mechanical Engineering, Chemical Engineering, or related discipline.

Experience:

• At least 7-10 years of progressive technical experience in a manufacturing environment
• Exposure to cross-functional team leadership or participation outside of manufacturing
• A history of hiring, growing, and promoting talent within the organization

Type of Industry:

• Experience meeting customer demands.
• Automotive, electronics, bulk industries

Knowledge and Skills:

• Continuously builds an intimate insight and knowledge of technical processes, production lines and their products.
• Understand what is necessary for the asset to be productive and the value that our current and future assets bring to the business.

• Utilize data and data collection systems, and Six Sigma methods for problem-solving and decision-making to eliminate manufacturing losses and unnecessary costs.
• Create and implement strategic and operations plans.
• Accomplish the goals of the business; translates strategies into actionable operating plans; sets goals for personal accomplishment; uses measurement methods to monitor progress; quickly overcomes barriers and adapts plans to ensure goal attainment.
• Understand that all business opportunities start with knowledge of how to create value for customer.
• Able to achieve results fast both individually and through teams.
• Customer orientation: Has an external perspective and understands that all business opportunities start with knowledge of how to serve our customers. 

 Travel

• Must be able to travel up to 5% of the time.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
 
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  To perform this job successfully, the incumbents(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.
 
This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

About Owens Corning  

Owens Corning is a residential and commercial building products leader committed to building a sustainable future through material innovation. Our products provide durable, sustainable, energy-efficient solutions that leverage our unique capabilities and market-leading positions to help our customers win and grow. We are global in scope, human in scale with more than 25,000 employees in 31 countries dedicated to generating value for our customers and shareholders and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2024 sales of $11.0 billion. For more information, visit www.owenscorning.com. 

Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.