Warehouse Lead

Owens Corning is investing in excess of $200 million to transform our Kansas City Fiberglass Insulation Plant—adding jobs, expanding capabilities, and shaping the future of manufacturing at a facility that has been a cornerstone of building products production for 80 years. We’re looking for a Warehouse Lead who thrives on challenges, inspires teams, and delivers results that matter.

PURPOSE OF THE JOB

The Warehouse Lead is a Senior site leader responsible for the safe, compliant, and efficient operation of all warehousing, yard, and internal transportation activities supporting the Kansas City manufacturing facility.

This role has end-to-end ownership of finished goods, inbound and outbound logistics; production confirmations; and warehouse capacity and storage optimization.

The Warehouse Lead is a core member of the plant leadership team with full accountability for Safety, Quality, Delivery, and Cost performance.

Reports to: Plant Leader

Span of Control: Directly leads approximately 45–55 unionized hourly employees across a 24/7, four-shift operation,  end-of-line production confirmation teams, 3rd party shuttle drivers and spotters, and the offsite main warehouse.

What You’ll Do 

Key Responsibilities:

• Adheres to, and continuously improves, all plant and position-specific safety policies, procedures, and standards
• Ensures a safe, clean and environmentally compliant work environment and builds a culture where safety is a value.
• Own all shipping, receiving, inventory management, yard and trailer control, and internal shuttle operations.
• Ensure accurate and timely production confirmations from manufacturing into finished goods inventory.
• Lead hold-tag governance and ensure correct disposition of nonconforming material.
• Optimize warehouse capacity and storage based on demand cycles, labor availability, and safety requirements.
• Drive continuous improvement of warehouse processes, layouts, systems, and standard work.
• Coordinate inspection and maintenance of forklifts, docks, trailers, IT equipment, and facilities.
• Approve and manage third-party service agreements including spotter services, equipment rentals, temporary labor, additional warehouse leases, and maintenance contracts.

Customer and Service Ownership

• Accountable for customer-facing performance including service index results such as order accuracy, on-time loading, and complaint-free orders.
• Proactively manage service exceptions and ensure adherence to customer-specific service stipulations and special loading or order instructions.
• Build customer intimacy through reliable execution, rapid issue resolution, and transparent communication with Sales, Customer Service, and Transportation partners.

Cross-Functional Leadership

• Actively lead safety and quality improvement efforts in partnership with EHS and Quality.
• Coordinate daily production and shipping alignment meetings with Manufacturing Operations and Supply Chain Planning.
• Support labor relations & ensure compliance across two bargaining units.
• Investigate service exception reviews and communicate results and corrective actions to Plant Operations, Customer Service, Sales, Warehouse, and Transportation as applicable.
• Participate in S&OP and demand planning cadences with Supply Chain and material planning.
• Lead inventory reconciliation and controls process with Finance and plant leadership.
• Ensure carrier performance and freight strategy reviews with Transportation sourcing and carriers.

Financial Responsibility

• Manage warehouse labor budgets, staffing plans, and overtime approvals.
• Accountable for detention, demurrage, accessorial costs, and inventory write-offs, including root cause and prevention.
• Develop capital requests and cost-justified improvement initiatives with clear ROI and payback.

People Leadership and Development

• Foster a culture of safety, engagement, and continuous improvement.
• Serve as a proven leader and coach who models integrity, sets clear expectations, and holds consistent accountability.
• Develop team capability through training, certification, and technical competency evaluations.
• Tailor leadership approach to individual and situational needs while demonstrating care and concern for employees.

Measures of Success:

• Injury Free Operations
• Service Index performance including order accuracy, on-time loading, and customer complaints.
• Labor efficiency and productivity versus available labor hours.
• Carrier wait times, detention, and dock turn rates.
• Production confirmation accuracy and timeliness.
• Inventory accuracy, cycle count completion, and write-off totals.
• Warehouse staff technical competency and certification levels.
• Standard work adoption.
• Daily Management System maturity.

What We’re Looking For / Job Requirements 

MINIMUM QUALIFICATIONS:

• Three or more years of experience leading 24/7, manufacturing-adjacent warehouse operations
• Demonstrated competence in warehouse systems (SAP WM/EWM, WMS, analytics, data structures)
• Advanced data analytics capability including high-level Excel skills, database use, and dashboard development.
• Deep process knowledge across warehousing work streams with the ability to simplify and optimize physical and digital workflows.
• Proficiency in using Microsoft Windows, Word, Excel, Access, PowerPoint, and Outlook
• Demonstrated success leading hourly teams and operating as a senior site leader.

Strongly Preferred

• Bachelor’s degree in supply chain, Operations, Business, or related field
• Demonstrated ownership of delivered-cost improvement with measurable financial impact
• Leadership in Total Productive Maintenance, Continuous Improvement, and/or Daily Management Systems

KNOWLEDGE, SKILLS & ABILITIES:

• Competitive drive results
• Follow through on commitments and promises
• Operational & Process Excellence
• Continuous Improvement & Change Leadership
• Engage self and others in learning ad develop People
• Inspire and energize others
• People Development & Coaching
• Collaborate and foster teamwork
• Excellent communication skills (written and oral) to effectively communicate with people across all levels of the organization
• Customer Oriented
• Data Analytics & Systems Capability
• Act on analysis
• Problem solving skills

Candidates must be able to meet the physical and environmental requirements of working in a manufacturing setting at Owens Corning. This includes supporting a 24/7, fast-paced, and ever-changing environment in a non-climate-controlled facility. Essential physical capabilities include but aren’t limited to the ability to lift up to 40 pounds, maneuver up and down stairs, and perform continuous standing, lifting, bending, and other physically demanding tasks.

Why Owens Corning?

• Be part of a $200M state-of-the-art transformation that will help shape the future of manufacturing in Kansas City.
• Lead in a plant with a proud 80-year history and a bold future.
• Join a global building products leader committed to innovation, sustainability, and being a strong community partner.
• Experience a culture that prioritizes people and progress, grounded in values of caring, curiosity, collaboration, and commitment.

A bright future for Kansas City

In 2024, Owens Corning announced a major investment in a new fiberglass insulation production line at our Kansas City manufacturing facility. Scheduled to come online in 2027, this expansion strengthens our U.S. fiberglass insulation network and adds versatile capabilities for both residential and non-residential applications. The new line incorporates advanced technology to drive improvements in product quality, consistency, innovation, and sustainability. This investment underscores our commitment to serving customers, reinforcing our leadership in the market, and supporting economic growth in the Kansas City community.  

About Owens Corning  

Owens Corning is a residential and commercial building products leader committed to building a sustainable future through material innovation. Our products provide durable, sustainable, energy-efficient solutions that leverage our unique capabilities and market-leading positions to help our customers win and grow. We are global in scope, human in scale with more than 25,000 employees in 31 countries dedicated to generating value for our customers and shareholders and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2024 sales of $11.0 billion. For more information, visit www.owenscorning.com. 

Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.