Operations Manager

PURPOSE OF THE JOB

The Operations Manager creates and fulfills the monthly and quarterly production schedules that achieve Planned Revenue, Labor Contribution Margins, On-Time Delivery, and Quality. This position gives proper direction to all production employees in the Interior department to ensure customer commitments are fulfilled. The Operation Managers is responsible for manufacturing operations and implementing lean manufacturing while maximizing production. This leader is a change agent developing short and long-term goals and creating an inclusive continuous environment with an unconditional commitment to safety, waste, and employee engagement.

Reports to: Plant Leader (Manager)

Span of Control: This position has 2 direct reports, 7 indirect reports.  The Interior Operations Manager responsible for the Interior plant operations employees in Laurel.

JOB RESPONSIBILITIES

Leading safety and security for an injury free work environment

• Leads from the OC Safety Stand: All accidents are preventable, safety is everyone’s responsibility, working safely is condition of employment.
• Ensures a safe and secure work environment for all employees, contractors and visitors.
• Shows passion and caring for our people, leads from our safety stand and treats safety as the first priority.
• Ensures a clear and effective measurement system is established and implemented to drive results; rewards and celebrates safe behaviors and achievements as well as ensures accountability.

Knowing Our Customers 

• Develop a culture that embraces the realistic goal of zero defects for our customers. 
• Raise the level of our quality systems and service to provide a customer experience that fosters strong relations. 
• Ensure open communication between the facility, the sales team and our customers.
• Ensure customer quality and service concerns are resolved in a timely manner.

Directing Operations

• Implement strategic programs that improve labor efficiency, on-time delivery, continuous quality improvement, safety workplace, and exceed customer requirements
• Develop a culture of teamwork and commitment to the customer; service and quality are what make us successful
• Drives a corporate culture that focuses on facts, tangible results and behaviors
• Generates monthly reports to effectively communicate program contributions, lead-times, on-time delivery, continuous improvement efforts, and manufacturing issues and needs
• Provides input for selection of appropriate manufacturing equipment to ensure the most cost-efficient solution is available within company budget guidelines
• Maintains manufacturing staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities
• Accomplishes staff results by communicating job goals and expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures
• Produces products by establishing production planning systems, maintaining good manufacturing practices, enforcing quality standards, improving products and processes
• Interfaces closely with Plant Quality Manager and Supply Chain Manager to effectively develop purchasing and logistical systems, inventory and production control and quality requirements
• Achieves financial objectives by establishing objectives; developing budgets; controlling costs, maximizing use of available assets
• Provides leadership needed to ensure the product quality meets product specifications and criteria for all products shipped from the plant
• Ensures efficient utilization of plant employees and equipment to meet productivity and cost effectiveness in meeting the plants business goals
• Leads a trained and motivated workforce capable of implementing and executing the business strategy
• Works with all functional departments to actively pursue manufacturing excellence programs along with fostering a “one Plant” partnership with peers to achieve aligned goals
• Develops and implements with Plant Manager an annual operating plan including capital plan, cost down projects, production department budget, eliminating non-value, and defining Six Sigma & Kaizen profit improvement programs across the plant
• Identifies and resolves issues skillfully and in a timely manner
• Keeps abreast of emerging technology and industry practice

Leading and Developing Talent 

• Lead transformative cultural change to drive value creation and innovation.
• Lead with inclusive behaviors that attract and engage a diverse employee base.
• Create and sustain a culture where talent is developed through effective performance management and talent evaluation. 
• Effective staffing of the organization; competent people and the appropriate mix of internal and external talent satisfying both near-term and long-term succession needs.
• Invest in the growth and development of identified high potential talent.
• Build and support the development of a cohesive, high-performance leadership team that enables the success of the plant’s operations. 

JOB REQUIREMENTS:

Experience:

• A Bachelor’s degree preferably in Engineering, Science, Operations or Business.
• Minimum 5-7 years’ experience of related experience in manufacturing management leading people in a cross-functional and complex manufacturing environment.
• Experience, knowledge or training in Six Sigma Lean Methodologies manufacturing
• Six Sigma GB certification

Knowledge, Skills, and Abilities:   

• Total Productive Maintenance (TPM) manufacturing experience preferred
• Exceptional communication skills, both written and verbal
• Ability to create and drive change and effectively communicate throughout the organization
• Demonstrated ability to lead cross-functional teams
• Must be self-motivated with the ability to work independently and in a team environment
• Excellent organizational skills, leadership qualities, computer literacy
• Driving changes through effective data collection and analysis
• Works with integrity and respect displaying a high degree of tact and diplomacy
• Previous experience as an Operations Leader, Controller, Supply Chain Leader
• Business and financial acumen
• Develops high performing team
• Strong manufacturing standards, procedures, engineering, and technical abilities
• Able to engage and care for others starting with safety
• Customer focused
• Action oriented approach and demands continuous improvement

#LI-DB1   #LI-ONSITE

About Owens Corning  

Owens Corning is a residential and commercial building products leader committed to building a sustainable future through material innovation. Our products provide durable, sustainable, energy-efficient solutions that leverage our unique capabilities and market-leading positions to help our customers win and grow. We are global in scope, human in scale with more than 25,000 employees in 31 countries dedicated to generating value for our customers and shareholders and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2024 sales of $11.0 billion. For more information, visit www.owenscorning.com. 

Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.