Production Supervisor

The Production Supervisor is accountable to lead the operation and personnel within a rotating shift environment.  They are expected to understand what is necessary for the customer to meet the customers’ needs. The Production Shift Leader manages and oversees all shift operations in a manner that enhances the plant’s safety, engagement, cost, productivity, efficiency, quality, and customer service.  This position is a development role for higher level Manufacturing Operations positions. 

Responsibilities / Accountabilities include, but are not limited to:

·         Lead operations and 25+ personnel assigned to rotating shift.

·         Drive workgroup to proactively achieve zero injuries / safety incidents.

·         Resource shift in order to safely meet production schedules.

·         Maximize quality and quantity of product delivered to warehouse to satisfy customer needs.

·         Minimize controllable costs.

·         Sustain high levels of product quality, with a target of zero quality defects or complaints.

·         Communicate expectations and hold team members accountable for delivering exceptional performance results.

·         Foster an environment that promotes teamwork and inclusion.

·         Maintain plant housekeeping expectations.

Reports to:  Wool Complex Leader

Span of Control:  Approximately 25 People

JOB RESPONSIBILITIES

Live the Safety stand, adhere to the safety responsibilities.

·         Ensure employees completion of all required safety training.

·         Lead execution of monthly team safety requirements – including completion of behavior-based safety observations, near miss reporting, safe work permits, safety meetings, pre-shift safety             inspections, departmental inspections, etc.

·         Educate and coach team members on safe operating procedures and behaviors, and provide reinforcement and feedback where appropriate to drive desired behaviors.

·         Effectively communicate Owens Corning’s stand on safety throughout the Operations Department to ensure employees believe in and behave in a manner that supports our stand that all accidents are preventable, safety is everyone’s responsibility, and that working safely is a condition of employment at Owens Corning.

·         Perform reporting and investigation of all safety incidents, driving to root cause and permanent resolution.

Achieve customer satisfaction and quality commitments.

·         Understand and communicate customer expectations throughout the Operations Department, and ensure all products meet customer standards and requirements.

·         Ensure timely and accurate production to schedules in order to meet or exceed delivery to promise.

·         Ensure operational procedures are followed to product specifications, and quality metrics meet customers’ needs.

·         Perform root cause analysis with the involvement of operators on all quality issues and resolve.

·         Train operators on problem solving skills, and coach through resolution.

·         Participate in customer visits (both onsite and at customer locations) to better understand customer needs and requirements.

Lead and develop talent.

·         Monitor and enforce all plant and corporate policies and procedures.

·         Provide candid feedback on expectations and performance to all members of team on regular basis.

·         Complete robust annual performance review with each team member.

·         Actively lead and build effective work teams to increase plant performance and drive continuous improvement initiatives.

·         Maintain documentation, track, counsel and execute coaching and corrective action when performance issues occur.

·         Review, track and modify individual training plans based on individual and shift needs.

Achieve plant cost targets

·         Leverage standard work to minimize variation and waste.

·         Develop and implement productivity projects / programs to enhance processes.

·         Drive waste out of operation.

·         Utilize proper resourcing to meet cost targets.

·         Execute role redesign, as required.

·         Gather input from and engage all team members in productivity initiatives.

Execute administrative processes.

·         Input and / or verify payroll records.

·         Verify time and attendance reports.

·         Solicit overtime when necessary to satisfy operational needs.

·         Verify operational data in IPOP and SAP.

·         Summarize and communicate shift results.

JOB REQUIREMENTS

MINIMUM QUALIFICATIONS:

·         Associates degree preferred, preferably in Engineering, Science, Operations or Business

·         Minimum 2 years (3 years preferred) of work experience in manufacturing, industrial, or related environment preferred. 

·         Minimum 1 year (2 years preferred) of leadership / supervisory experience required.

EXPERIENCE:

·         Mechanical aptitude required

·         Union experience preferred

·         Experience utilizing computer programs

KNOWLEDGE, SKILLS & ABILITIES:

·         Ability to travel, as required (0 - 5%)

·         Experience with Microsoft Office products

·         Ability to build strong team alignment and communication

·         Ability to coach and guide for results

·         Leads through safety and corporate vision

·         Possesses strong process and financial acumen

·         Possesses strong change management skills

·         Ability to effectively drive for results in a union environment