Shipping/Receiving Team Lead

Job Title: Shipping and Receiving Team Lead

Reports to: Operations Leader

Location: Tiffin, OH

Pay Rate: $24/hr - $26/hr (based on Experience)

Hours: 1st Shift / Monday thru Friday 6:15am-2:45pm (OT as needed)

Sign On Bonus: $1,000 to be paid out as follows

• $500 at 90 Days
• $500 at 180 Days 

PURPOSE OF THE JOB

The Shipping and Receiving Team Lead is an hourly, hands-on leadership position responsible for coordinating daily shipping, receiving, and material-handling activities. This role provides daily direction to forklift operators, supports staffing and work assignments, monitors safety and shipping performance, and serves as a trainer and coach for employees assigned to the area. The Team Lead works with Operations, Production, Customer Service, Quality, and Maintenance to support accurate inventory movement and timely customer shipments while maintaining a safe, organized, and productive work environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Promote a zero-injury culture by reinforcing safe work practices for shipping, receiving, dock, forklift, pedestrian, PPE, load-stability, and applicable lockout activities.
• Report injuries, incidents, near misses, unsafe conditions, property damage, equipment concerns, and forklift defects; support investigations and corrective actions assigned.
• Coordinate daily shipping, receiving, and material-handling workflow based on production schedules, customer priorities, staffing, and equipment availability.
• Assign daily work, balance workload, coordinate break and absence coverage, lead shift start-up communication, and communicate priorities or changes to assigned employees.
• Monitor trailer loading and unloading to support safe practices, shipment accuracy, proper load placement, and protection of materials and finished goods.
• Verify shipment, receipt, and inventory accuracy, including item identification, quantities, labels, bills of lading, invoices, locations, and required documentation.
• Ensure raw materials, parts, skids, totes, work-in-process, and finished goods are moved to designated locations accurately and on time.
• Coordinate with Production, Customer Service, Quality, Operations, and Maintenance to address shipping priorities, customer-service risks, material issues, and equipment readiness.
• Support accurate inventory transactions, location control, cycle counts, physical inventories, and investigation of material or inventory discrepancies.
• Maintain timely and accurate records for shipments, receipts, inventory movement, equipment checks, training, and daily area performance using SAP, L2L, and other required business systems.
• Provide hands-on support for shipping, receiving, and forklift responsibilities when coverage or operating conditions require it.
• Train, coach, and mentor forklift operators and employees assigned to shipping and receiving; reinforce standard work, complete required training documentation, and provide constructive feedback.
• Observe work practices, address concerns in the moment when appropriate, recognize positive performance, and escalate performance or employee-relations concerns to the Operations Leader.
• Ensure necessary equipment, supplies, labels, paperwork, trailers, and shipping materials are available to complete scheduled work.
• Maintain clean, orderly, and safe dock, warehouse, and material-storage areas; support 5S, visual management, and continuous-improvement efforts.
• Partner with Quality and Operations to identify, segregate, document, and support disposition of damaged, nonconforming, or incorrectly identified material.
• Attend required training, meetings, safety activities, and continuous-improvement events.
• Perform other related duties as assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

Leadership and Communication Skills

• Ability to coordinate work, communicate expectations, provide constructive coaching, and support employees across the shift.
• Ability to communicate effectively with employees, peers, leaders, drivers, and other departments.
• Ability to lead daily communication, adjust priorities, exercise sound judgment, and escalate issues appropriately.

Shipping, Receiving, and Inventory Skills

• Working knowledge of shipping, receiving, warehouse, material-flow, and inventory-control practices.
• Ability to read and interpret bills of lading, invoices, labels, shipping documents, safety rules, operating instructions, procedures, and other work documents.
• Strong attention to detail and accuracy when verifying materials, quantities, inventory locations, and documentation.

Mathematical and Reasoning Skills

• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Ability to interpret written, oral, diagram, and schedule-based instructions.
• Effective problem-solving, organization, prioritization, and decision-making skills.
• Ability to work independently and complete assigned responsibilities with limited direct supervision.

JOB REQUIREMENTS / MINIMUM QUALIFICATIONS:

• High school diploma or GED required.
• Must be at least 18 years old.
• Two or more years of related shipping, receiving, warehousing, material-handling, logistics, or manufacturing experience preferred.
• Previous forklift operating experience required; prior team lead, trainer, coordinator, or similar leadership experience preferred.
• Must successfully complete required forklift training, obtain plant authorization, and maintain required qualifications before operating a forklift.
• Demonstrated strong safety, quality, attendance, and reliability record.
• Ability to learn and effectively use SAP, L2L, Microsoft Office applications, and other required business systems.

ESSENTIAL PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

• Ability to stand and walk for extended periods during the scheduled shift.
• Frequent bending, twisting, turning, reaching, and use of both hands to handle objects, tools, materials, and controls.
• Ability to lift and/or move up to 60 pounds; heavier loads must be moved using approved material-handling equipment.
• Specific vision abilities include close vision, distance vision, and the ability to adjust focus.
• Regular exposure to moving mechanical equipment and airborne particles.
• Noise level is generally moderate; required personal protective equipment must be worn.
• Ability to safely enter, operate, and exit a forklift and perform required pre-use inspections.
• Ability to work around loading docks, trailers, material-storage areas, and moving powered industrial equipment.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded marginal functions that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) must possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.