IT Product Owner Lead

The Product Owner Lead is a critical role focused on growing Owens Corning’s global digital customer portfolio and serving as the voice of our customers for Roofing, Insulation, and Doors. This role ensures the voice of the customer is at the forefront to help our customers scale their business and win in their market. This role participates in customer engagement strategy, customer journey mapping, customer training, analytics, capacity planning, and project delivery. They ensure all activities meet legal, compliance, and governance standards such as privacy, accessibility, and copyright. Contributing to the portfolio backlog, budgeting, and stakeholder communications are key priorities. The incumbent is responsible for influencing enterprise-wide adoption of best practices, analytics integration, and cross-business collaboration. Additionally, this role champions portfolio and project management, and provides onboarding and training to advance software development and product-centric thinking. The Product Owner Lead will work closely with business stakeholders, Global Information Systems (GIS) team members, and third-party vendors to prioritize, design, test, and deploy solutions. The incumbent will need to intimately understand the business strategy, processes, and technologies to be effective and provide change leadership to multiple business stakeholder groups.

Reports to:                           Product Owner Leader

Span of Control:                 Individual Contributor; leader of contract labor

Knowing Our Businesses and Their Strategies

• Build relationships within the organization, cross-functionally, and with key stakeholders; ensure effective contact to remain aligned with functional objectives
• Understand the strategic direction of the company’s businesses and execute functional strategies to support and enhance business results; be knowledgeable of the project work that supports this direction and implications to the business.
• Leverage the values and practices that align customer needs to create enterprise customer solutions
• Generates Diverse Ideas to Solve Customer Problems; Actively seeks and appreciates diverse perspectives.
• Bring together multiple information sources and critical thinking to solve complex problems

Executing Strategy

Product and Technology Leadership

• Requirements Analysis: Ensure successful implementation of project, process and/or product through the collection, analysis and clear documentation of business requirements.
• IT Quality Assurance: Utilize a variety of tools and testing methods to ensure the quality of solutions.
• Digital Transformation: Collaborate with other functions to enable digital transformation for pull-through program products and services
• Decision Making & Critical Thinking: Accurately analyze situations and reach decisions based on informed judgement.
• Stakeholder Coordination: Liaising with business leaders and stakeholders to allocate resources efficiently and ensure alignment with the overall business strategy.

Project Execution

• Competitively Drive Results: Prioritize work assignments in alignment with team portfolio.
• IT Project Control & Reporting: Ability to monitor the vital signs of project to manage progress and delivery schedule
• Project Management: Ability to identify, own, and prioritize tasks to meet project milestones.
• Evaluate Effectiveness of Products & Initiatives: Improve efficiency and cost-effectiveness with participating stakeholders.
• Analytics Integration: Integrate analytics to optimize cross-business collaboration and competitive positioning.

Influencing in the Function

• Identify areas of waste and ideate and execute on aligned action plans to create productivity.
• Participate in special programs or projects that support the long-term strategic goals of the organization.
• Participate in opportunities to improve the effectiveness, value, and perception of the organization.
• Work horizontally to deliver enterprise strategy by partnering across businesses, functions and geographies.

Developing Talent

• Be engaged in personal development and stay updated on the latest information security trends and best practices.
• Foster a high-performing, well-connected global team culture that emphasizes collaboration, accountability, curiosity, and innovation
• Promote diversity of thought and experience within the team to drive innovation and adaptability.

MINIMUM QUALIFICATIONS: 

• Bachelor’s degree in Business, Communication, Management Information Systems, or related field or equivalent experience. 
• 3+ year(s) working on information technology projects, with the ability to successfully lead projects and leaders across regions and third parties
• 5+ Experience working directly with business teams (marketing, sales, communications, other business functions) that require understanding and translating business needs into technical implementation

EXPERIENCE:

• Demonstrated problem solving skills and the ability to make data-driven decisions.
• Experience with stakeholder management and effective communication across all levels of the organization
• Experience with data analytics tools and techniques to inform product decisions
• Possesses a combination of application development, IT strategy and relationship management experience that demonstrates an ability to both conceive and deliver solutions
• Working knowledge of user experience (UX) design principles and best practices

KNOWLEDGE, SKILLS & ABILITIES:

• Embodies a growth mindset by embracing curiosity and pursuing feedback to grow knowledge and skills.
• Models Resilience: Pushes through barriers with optimism and endurance
• Excellent interpersonal and communication skills, both oral and written
• Demonstrated ability to communicate and translate business requirements and technical solutions cross-functionally
• The ability to build trust, connections, and influence stakeholders
• The ability to communicate and collaborate effectively with business partners and IT teams
• Able to convey relevant information clearly with confidence and seeks to understand others through active listening.
• Highly organized, flexible and able to structure and estimate work
• Ability to translate between technical and business language.
• Strong attention to detail
• Strong analytical skills and data-driven thinking
• Curiosity to understand how and why things operate; finds root causes through analysis and questioning
• Demonstrated experience solving problems efficiently and creatively
• Ability to work on multiple projects simultaneously with high degree of accuracy
• Ability to adapt and show flexibility as priorities change
• Highly motivated, results oriented with a high energy level and passion for technology
• Ability to take action with an appropriate sense of urgency.
• Voluntarily initiates and takes lead roles in challenging work without explicit direction
• Ability to brainstorm solutions to complex business challenges
• Project planning and management skills including the ability to identify and assess risk to determine possible courses of action and negotiate priority with multiple competing stakeholders
• Ability to lead and partner effectively with team members, business partners, and 3rd party partners
• Strong vendor management skills
• Ability to travel domestically or internationally as required, up to 10%

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About Owens Corning  

Owens Corning is a branded building products leader with three complementary market-leading businesses providing roofing, insulation, and doors primarily for residential markets in North America and Europe. The company operates with an integrated go-to-market strategy and a unique set of OC Advantages™ – including its iconic brand, unparalleled commercial strength, leading technology, and winning cost position – to help customers win and grow in the market. Owens Corning is committed to helping build better and achieve more through winning partnerships, leading performance, and engaging people. Founded in 1938 and headquartered in Toledo, Ohio, Owens Corning is listed on the New York Stock Exchange (NYSE: OC). For more information, visit www.owenscorning.com. 

Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.